Privacy policy

Introduction
At Sterium, we prioritize your privacy and are committed to ensuring that your personal data is handled responsibly and securely. This policy outlines how we collect, use, and protect your information, ensuring compliance with European data protection regulations, including the General Data Protection Regulation (GDPR).

Information we collect
We may collect and process the following types of information:

• Contact details: name, email address, phone number, and company name when you fill out forms or contact us.
• Usage data: details about how you interact with our website, including pages visited and time spent on the site, collected via cookies.
• Order and service data: information related to your transactions and inquiries.

How we use your information
We use your personal data to:

• Provide and improve our products and services.
• Process orders, inquiries, and support requests.
• Send updates, newsletters, or promotional materials (with your consent).
• Comply with legal and regulatory requirements.

Data sharing and retention
Your data is shared only as necessary with trusted third parties, such as payment processors, logistics providers, or IT support, to fulfill our obligations. We do not sell or trade your personal information. Data is retained only as long as necessary for the purposes outlined above or to comply with legal obligations.

Your rights
You have the right to:

• Access and request copies of your personal data.
• Correct or update inaccurate information.
• Request data deletion, subject to legal and contractual restrictions.
• Opt-out of receiving marketing communications.

Cookie policy
We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device when you visit our website. You can manage your cookie preferences through your browser settings.

Types of cookies we use

• Essential cookies: Required for website functionality.
• Performance cookies: Help us understand how visitors interact with the site.
• Marketing cookies: Used to tailor advertisements to your interests.

By using our website, you consent to our use of cookies as outlined in this policy.

Contact us
If you have any questions about this privacy policy or wish to exercise your data rights, please contact us:

• Email: info@sterium.ee
• Phone: +XXX-XXXX-XXXX
• Address: Tallinn, Estonia

Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with a revised effective date.