Complete solutions for colour systems and beyond

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Service and support

Maintaining the operational excellence of your equipment is vital for your business and for Sterium as a responsible supplier. When technical challenges arise, our team is here to help.
We provide an ongoing support and genuine spare parts to ensure your equipment performs at its best.

Contact our service team

Experience

With years of experience in dispensing and mixing systems, Sterium technicians work with the latest service specifications provided by manufacturers.

For complex cases, we collaborate directly with manufacturers’ support teams to deliver up-to-date service solutions and technical updates.

Diverse industries

Sterium is committed to delivering high-tech solutions for dispensing and mixing across diverse industriesindustries such as paints and coatings, industrial inks, plasters, cosmetics, and more. Learn how our solutions adapt to diverse production needs on our Applications page.

Backed by our in-house service team and a network of certified partners, we guarantee quality from initial implementation through the entire lifecycle of your equipment.

Remote support

Quick and Cost-Effective Assistance

Facing a minor technical issue? Need expert advice? Want to adjust your color database but lack the experience? Sterium offers professional remote support to address your concerns without the need for on-site visits.

Our specialists can help you:

  • Set up and connect your equipment.
  • Troubleshoot minor software or hardware issues.
  • Provide expert guidance for simple maintenance tasks.
  • Perform remote diagnostics on your machine.

Remote support is often faster and more cost-effective, ensuring that your operations can continue with minimal interruptions.

Planning remote service is easy—just get in touch! Our engineers will provide you with details on pricing, estimated service time, and technical requirements.

Support request form

If you require any support, please complete the form below.
Our team will assess your needs and propose the appropriate solutions.

Equipment details